blobbottlebob
Well-Known Member
Of course you do. Who hasn't had it happen though? In many ways, it's predictable. Everyone wants their bottle to sound like the best bottle ever. However, when your bottle has normal damage, nothing but a precise and specifically enumerated and detailed accounting (of the damage) is going to keep the winning bidder happy.
Generally, I try to be nice about it. My first step is usually to decide if the damage is so bad that I don't want it anymore. If it is, obviously, that's a deal breaker - time to get your money back. Second, is the damage so bad that I should try for a partial refund? I've tried this with varying success. Some people say send it back. Others will give you a partial refund. Others will say pound sand. (You can put those last ones into the never-buy-from-again category).
Sometimes, the price was good enough that it's still worth the price even with the (unlisted) damage. In this case, I try to contact the seller and politely inform them that it can cause frustration for buyers to find this kind of damage. In the future being specific might be wise . . .
Generally, I try to be nice about it. My first step is usually to decide if the damage is so bad that I don't want it anymore. If it is, obviously, that's a deal breaker - time to get your money back. Second, is the damage so bad that I should try for a partial refund? I've tried this with varying success. Some people say send it back. Others will give you a partial refund. Others will say pound sand. (You can put those last ones into the never-buy-from-again category).
Sometimes, the price was good enough that it's still worth the price even with the (unlisted) damage. In this case, I try to contact the seller and politely inform them that it can cause frustration for buyers to find this kind of damage. In the future being specific might be wise . . .